Category: IT Management

New fax number effective immediately

Prussia.Net has a new fax number, effective immediately.

+61 2 8569 2006

I know it’s tempting to leave updating your address book until “later”, especially as faxing is so rare these days, but it’s probably a good idea to get it out of the way sooner rather than later. Human nature, eh?

That said, the old fax number will remain active for at least one month.

We’re now using the online service mBox rather than an actual fax machine. Highly recommended.

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New (interim) rates for IT Support services

An interim version of Prussia.Net’s new IT Support rates starts today.

I say “interim” because, as I’ve mentioned before, I’m selecting a business to handle this stuff long-term — a company rather than an individual because one person simply can’t be available 24/7.

I haven’t finished that yet, so I can’t give you full details. However, the hourly rate will be cheaper if the work is done as part of a pre-paid plan, rather than responding as tasks pop up randomly.

Meanwhile, from today I’ll be charging new rates for work I do personally. It’s the first change in two years.

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Important changes to our IT Support services

Stilgherrian writes:

From Monday 1 September 2008, except in a very few cases, I won’t be doing any IT Support work personally. This article explains how things will work after that.

For two years now, I’ve been intending to operate in line with Prussia.Net’s slogan, Managing Information for Small Business. As I explained in Prussia.Net evolves, this is all really about your business information, not “just” computers. And it’s about a managed approach, not just fixing things when they break.

My personal role will be to do that planning and management. I’ll help you figure out what tools will most effectively support your business, and then select and manage the suppliers who’ll make it happen. I’ll also be working more on web development, and especially the new “Web 2.0” and “social media” tools.

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“I don’t understand computers” is not an excuse

Business managers need to know how to manage every aspect of their business—including computers and the Internet. You don’t need to know the technical details, but you should know enough to make effective decisions about how they’re used in your business.

Stilgherrian has written a fairly blunt article in his personal website.

Thoughts on Prussia.Net’s future

Stilgherrian has been thinking about how Prussia.Net will evolve in 2008. An article on his personal website Prussia.Net versus Skank Media: my new business structure has the details.

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Tinsel interferes with Wi-Fi networks

As if the holiday season wasn’t enough of a productivity problem, it turns out that Christmas decorations can cause network problems.

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Test your backups!

You know you have to back up your data—and of course you do that religiously, don’t you! Sure. But did you know you need to test those backups to make sure they’re working?

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