The best way to contact us is through our Support Centre. Open a new ticket. It’ll automatically be added to the right work queue and, if it’s urgent, alert the right people. You don’t need to log in just to file a ticket.
If you prefer email, please choose the most appropriate address:
- Internet Hosting Support: firstname.lastname@example.org
- Web Development: email@example.com
- IT Support: Prussia.Net no longer provides general IT support.
- Sales: firstname.lastname@example.org
- Administration: email@example.com
Service status updates are available on Twitter at twitter.com/PrussiaNet.
Phone: +61 407 623 600 (emergencies only)
Fax: +61 2 8569 2006
PO Box 103
Enmore NSW 2042
Contact us for courier delivery details.
Our office hours are Monday to Friday, 8am to 6pm Sydney time, excluding public holidays in New South Wales.