Contact

The best way to contact us is through our Support Centre. Open a new ticket. It’ll automatically be added to the right work queue and, if it’s urgent, alert the right people. You don’t need to log in just to file a ticket.

If you prefer email, please choose the most appropriate address:

Service status updates are available on Twitter at twitter.com/PrussiaNet.

Phone: +61 407 623 600 (emergencies only)
Fax: +61 2 8569 2006

PO Box 103
Enmore NSW 2042
Australia

Contact us for courier delivery details.

Our office hours are Monday to Friday, 8am to 6pm Sydney time, excluding public holidays in New South Wales.

Recently

01 Jul 2011 Mailman software to be discontinued
01 Jul 2011 Changes to internet hosting services
01 Feb 2011 Phone number change
26 Sep 2010 Errors with email or your website?
18 Apr 2010 Service status updates on Twitter
14 Mar 2010 Review of Internet Hosting service
05 Jan 2010 New fax number effective immediately
24 Dec 2009 Holiday support procedures
08 Nov 2009 Follow Prussia.Net on Twitter
10 Sep 2009 WEB SERVER DOWNTIME 14 September 2009

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