Contact

The best way to contact us is through our Support Centre. Open a new ticket. It’ll automatically be added to the right work queue and, if it’s urgent, alert the right people. You don’t need to log in just to file a ticket.

If you prefer email, please choose the most appropriate address:

Phone +61 2 9557 5545
Fax: +61 2 8569 2006

Service status updates are available on Twitter at twitter.com/PrussiaNet.

PO Box 103
Enmore NSW 2042
Australia

Contact us for courier delivery details.

Our office hours are Monday to Friday, 8am to 6pm Sydney time, excluding public holidays in New South Wales.

Recently

18 Apr 2010 Service status updates on Twitter
14 Mar 2010 Review of Internet Hosting service
05 Jan 2010 New fax number effective immediately
24 Dec 2009 Holiday support procedures
08 Nov 2009 Follow Prussia.Net on Twitter
10 Sep 2009 WEB SERVER DOWNTIME 14 September 2009
24 Feb 2009 FAULT REPORT: Support System
01 Sep 2008 New (interim) rates for IT Support services
05 Aug 2008 Important changes to our IT Support services
09 May 2008 Gretsch Custom Shop website

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