Review of Internet Hosting service
Prussia.Net is reviewing how it provides internet hosting services—everything from the performance of the server we lease from our data centre ServePath and the support provided by Bobcares through to pricing and even the wording of the terms and conditions.
The first step in this review will be an email next Tuesday 16 March asking about your preferences for internet hosting and how it’s supported, and explaining the implications. Further details then.
Important changes to our IT Support services
Stilgherrian writes:
From Monday 1 September 2008, except in a very few cases, I won’t be doing any IT Support work personally. This article explains how things will work after that.
For two years now, I’ve been intending to operate in line with Prussia.Net’s slogan, Managing Information for Small Business. As I explained in Prussia.Net evolves, this is all really about your business information, not “just” computers. And it’s about a managed approach, not just fixing things when they break.
My personal role will be to do that planning and management. I’ll help you figure out what tools will most effectively support your business, and then select and manage the suppliers who’ll make it happen. I’ll also be working more on web development, and especially the new “Web 2.0” and “social media” tools.
(more…)Service status updates on Twitter
Just a reminder that Prussia.Net’s service status information is now being posted on our Twitter feed.
read on...New fax number effective immediately
Prussia.Net has a new fax number, effective immediately.
+61 2 8569 2006
I know it’s tempting to leave updating your address book until “later”, especially as faxing is so rare these days, but it’s probably a good idea to get it out of the way sooner rather than later. Human nature, eh?
That said, the old fax number will remain active for at least one month.
We’re now using the online service mBox rather than an actual fax machine. Highly recommended.
read on...Holiday support procedures
In brief, Prussia.Net will be operating normally on all the days which are not official public holidays. On the days which are public holidays, only the Internet Hosting support team will be operating—working 24/7 as usual to provide email an web-based support.
For the details, please check the full announcement.
Thanks for your support through 2009. May you and your families have a safe Holiday Season and a prosperous New Year.
read on...